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Ground Handling

DIPLOMA IN GROUND STAFF

Training the Future of Aviation Ground Professionals

At Tigers Wings Aviation Academy, we shape industry-ready ground staff through world-class training, real-world simulations, and global aviation standards. Based in Chennai, our program prepares you to confidently step into the fast-paced world of airport operations and airline management. 

Diploma in Ground Handling with Flight Dispatch & RTR

Diploma in Ground Handling with Flight Dispatch & RTR

South India’s only 3-in-1 operations diploma – advanced ground handling, DGCA- aligned flight dispatch, and RTR certification combined in a single 6-month programme.

156

Training Days

624

Total Hours

3-in-1

Qualification

6 Months
624 Hours
12th Pass+
Dispatch + OCC Career

Why choose this program

The Diploma in Ground Handling with Flight Dispatch & RTR (TWA-004) is Tiger Wings’ most career-focused operations diploma – the only programme in South India that produces graduates qualified simultaneously for ground handling, airline OCC (Operations Control Centre), and dispatcher roles.

The flight dispatch component is developed in alignment with DGCA CPL dispatch requirements and prepares students for the commercial dispatcher career pathway. The RTR (Radio Telephony Restricted) component is delivered by a DGCA-licensed trainer and prepares students directly for the DGCA RTR examination.

Programme Details

Programme Details

Course Code

TWA-004

Total Hours

624 Hours

Duration

6 Months

(156 Training Days)

Schedule

4 Hours per day

(Monday to Friday)

Training Mode

Classroom + Flight Planning Lab + RTR Communication Lab + OCC Simulation + Airport Visit

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Speak to an admissions counsellor

+91 9003480888

Only 3-in-1 diploma in South India

Ground handling + flight dispatch + RTR in a single 6-month programme – no other academy in South India offers this combination.

DGCA-Licensed RTR Trainer

RTR component delivered by an on-payroll DGCA-licensed trainer – legally compliant and exam-calibrated.

Full OCC Simulation

Students experience a live-format OCC simulation – flight monitoring, diversion decision, ACARS, delay management.

Highest Placement Rate

TWA-004 graduates are the most employable in the Tiger Wings portfolio – qualifying for 6+ distinct aviation roles.

Full Curriculum: Module by Module

Each programme is taught with real labs, current industry instructors, and clear career destinations. No fluff. No false promises.

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Module Cards

Module 01

Advanced Ground Handling Operations

Advanced Ground Handling Operations

What you'll learn

  • Complete ramp and apron operations at IATA AHM standard — from arrival to departure
  • Aircraft turnaround management: all stages, time targets, SLA monitoring, breach protocol
  • Ground handling agreements (GHA): service schedule, SLA, minimum equipment, insurance
  • ISAGO (IATA Safety Audit for Ground Operations): audit standards, safety obligations

Skills you'll gain

Ground Operations Ramp Coordination Operational Safety
Flight Dispatch

Module 02

Flight Dispatch – Theory
& DGCA Alignment

Flight Dispatch – Theory & DGCA Alignment

What you'll learn

  • Dispatcher authority: co-equal authority with Captain — DGCA legal basis and practical implications
  • Fuel planning in depth: trip, contingency (5%), alternate, final reserve (30 min) — each defined
  • OFP (Operational Flight Plan): all sections — route, altitude, fuel log, alternate log, notam extract
  • Weight and balance dispatch: load sheet completion, CG envelope, trim sheet, dispatch release

Skills you'll gain

Flight Dispatch DGCA Procedures Flight Planning
Aviation Meteorology

Module 03

Aviation Meteorology
for Dispatch

Aviation Meteorology for Dispatch

What you'll learn

  • METAR and SPECI: complete decode for dispatch go/no-go decision — all groups including TEMPO/BECMG
  • Upper wind charts, significant weather (SIGWX) — reading for flight level selection
  • TAF: validity, amendment (TAF AMD), TEMPO/BECMG/PROB — alternate selection trigger criteria
  • SIGMET: 9 phenomena — TS, TURB, ICE, VA — route impact assessment for dispatch

Skills you'll gain

Weather Analysis Aviation Forecasting Flight Weather Planning
Aviation Navigation

Module 04

Air Regulations — Dispatch Edition

Air Regulations — Dispatch Edition

What you'll learn

  • ICAO Annex 6 Part I: operator obligations for international commercial air transport
  • FDTL (Flight Duty Time Limitations): dispatcher compliance — crewing decisions and legality
  • MEL (Minimum Equipment List): CDL, dispatch release with deferred defects — authority levels
  • Alternate aerodrome: 1-2-3 rule, weather minima additions, ERA (en-route alternate) selection

Skills you'll gain

Aviation Regulations Compliance Procedures Operational Standards

Module 05

RTR (Radio Telephony Restricted) — Full DGCA Preparation

RTR (Radio Telephony Restricted) — Full DGCA Preparation

What you'll learn

  • ICAO phonetics: all 26 letters, pronunciation to DGCA oral examination standard
  • En-route: position reports, FIR crossing, frequency change — DGCA format
  • Emergency communications: MAYDAY format (all 9 elements), PAN-PAN — drill scenarios
  • Complete ATC departure sequence: ATIS → Clearance Delivery → Ground → Tower — all phraseology

Skills you'll gain

Radio Communication Flight Dispatch ATC Procedures
Safety & Emergency

Module 06

OCC Operations & Irregular Operations Management

OCC Operations & Irregular Operations Management

What you'll learn

  • OCC structure: 24/7 staffing, shift handover, flight monitoring systems — dispatcher daily workflow
  • Diversion decision: fuel emergency, medical, security, weather, technical — decision tree
  • Flight monitoring: ACARS tracking, radar position, fuel burn vs planned, delay alerts
  • Mass stranding: passenger welfare obligations, accommodation, rebooking, compensation — airline SOP

Skills you'll gain

Exam Preparation Skill Assessment Career Readiness

Certification on Completion

Diploma in Ground Handling with Flight Dispatch & RTR –  Tigers Wings Aviation Academy

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OPPORTUNITIES

Career Opportunities After This Diploma

Graduates of TWA-004 are placed by Tigers Wings into roles including:
Career Roles Section
01

Flight Dispatcher - IndiGo, Air India, SpiceJet, Go First OCC

02

Operations Control Centre (OCC) Officer

03

Ground Operations
Supervisor

04

Load Controller - Airline Load Control Department

05

Airport Operations Officer - Duty Manager progression track

06

RTR-Qualified
Communications Officer

Education

10+2 from any recognised board; graduates preferred for dispatcher pathway

Language

Strong English - RTR requires clear pronunciation and comprehension

Age

Minimum 18 years

Aptitude

Basic arithmetic for load calculation and fuel planning

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Frequently asked questions

Is this course suitable for someone who wants to become an airline pilot later?
The RTR and meteorology components of TWA-004 are excellent preparation for a future CPL pathway. However, if your primary goal is to become a pilot, TWA-007 (CPL Ground Theory) is the dedicated programme. TWA-004 is better suited for students targeting dispatcher, OCC, or ground operations careers — or those who want operational aviation experience while deciding on the pilot track.
A Flight Dispatcher (also called an Operations Dispatcher or Flight Operations Officer) is a DGCA-recognised aviation professional with equal authority to the Captain in releasing a flight. They prepare the Operational Flight Plan (OFP), file the fuel requirement, check weather at origin and destination, verify aircraft technical status (MEL), and monitor flights in real time from the airline’s Operations Control Centre (OCC). This is one of aviation’s most technically demanding and well-paid non-pilot roles.
RTR (Radio Telephony Restricted — Aeronautical) is a DGCA-mandated licence for anyone who operates aviation radio equipment in Indian airspace. It is NOT a general communication course — it is a regulatory requirement for ground staff, dispatchers, and pilots who communicate on VHF aviation frequencies. Tiger Wings’ RTR training is conducted by a DGCA-licensed trainer and follows the exact DGCA examination format.
The Tiger Wings Flight Planning Lab includes navigation computers (circular slide rules), aeronautical charts (AIP India sectional and en-route charts), approach plate collections, METAR/TAF decode practice sets, ICAO FPL completion pads, and a simulated OFP analysis workstation. Students work through real-world weather packages and complete full ICAO flight plans for Chennai–Mumbai, Delhi–Bangalore, and other common Indian routes.

We are a premier aviation training institute dedicated to shaping the next generation of industry leaders. With over two decades of experience, we provide an unparalleled educational experience designed for ambition.